Our commitment to your privacy

GrowthSpark (“we”, “us”, or “our”) is a digital marketing and website services business based in Islamabad, Pakistan. We respect the privacy of every visitor, prospective client, and client who works with us.

This Privacy Policy applies to growthsparkgroup.com, WhatsApp conversations started through our website, and information provided during enquiries, project discussions, and service delivery.

Information we may collect

We only collect information that is reasonably needed to respond to your enquiry or deliver agreed services. This may include:

• Your name, business name, phone number, email address, and country or location.
• Details you voluntarily send through WhatsApp, contact forms, or direct communication.
• Information about your business, goals, website, marketing requirements, and requested services.
• Project materials you provide, such as brand assets, copy, access details, or campaign information, where needed to complete your project.
• Basic technical information automatically generated when visiting a website, such as browser type, device type, and pages viewed.

How we use your information

We use personal and business information only for legitimate business purposes, including:

• Responding to genuine service enquiries and arranging consultations.
• Preparing proposals, discussing scope, and managing client communication.
• Planning, building, delivering, and supporting websites or marketing services you have requested.
• Maintaining project records and improving the quality of our services.
• Protecting our website, business, clients, and users from misuse or security issues.

How we handle client projects

Information shared for a project is used solely to plan, manage, and deliver the agreed work. Access to project materials is limited to what is reasonably necessary for the work being performed.

We treat client strategies, files, business information, website access, and campaign details as confidential. We do not use your private project information for unrelated purposes. Any public portfolio or case-study use should be discussed with you separately.

We do not sell your data

GrowthSpark does not sell, rent, or share your personal or client information with third parties for advertising, marketing, or their own commercial purposes.

We may only disclose information where required by applicable law, to protect legal rights or safety, or where you have clearly instructed us to do so in connection with your project.

WhatsApp and external platforms

When you choose to contact us through WhatsApp, your communication is also handled by WhatsApp under its own privacy practices and terms. Please review WhatsApp’s privacy information if you would like to understand how that platform processes your messages.

Our website may also contain links to external websites or social profiles. We are not responsible for the privacy practices or content of external services after you leave our website.

Your choices and privacy rights

You may contact us to ask what information we hold about you, request correction of inaccurate information, or ask us to delete information that we no longer need to retain for a legitimate business or legal purpose.

We work with clients in Pakistan and internationally. Where your local privacy law provides additional rights, we will consider and respond to reasonable requests in line with applicable requirements.

Updates to this policy

This policy has no expiry date. However, we may update it when our website, services, legal requirements, or privacy practices change. Any update will be published on this page with a revised effective date.